Terms and Conditions

Table of Content

1. Purchaser Agreement
2. Return and Exchange
3. Shipping fees
4. Shipping and order processing
5. Cancellation
6. Warranty
7. Service and Support
8. Pre-order
9. Release of Liability

Purchaser Agreement
U.S. Terms and Conditions of Sale - Direct (Applies to all direct purchases- by internet, phone, or in person)

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE.

These terms and conditions ("Agreement") apply to your purchase of Parts, Accessories and/or services and support sold in the United States ("Product"). By placing the order of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must not complete your purchase. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN.

RETURNS AND EXCHANGE
All body colors are approximate and there is no guarantee of a color match.
All return for refunds are subject to a 15% restocking fee. Returns are not accepted on any part that has been installed or used. Exchange offered only for unused parts only, within 30 days of your purchase. Please see Returns and Exchange link to process your returns.

SHIPPING FEES
Shipping fees are non-refundable under any circumstance. Return shipping fees are non-refundable under any circumstance. We reserve the right to charge additional shipping fees if necessary. We will contact you regarding the increase. You may make a decision to not complete the order and get a full refund.

SHIPPING AND ORDER PROCESSING
Please allow 48hrs for your order to be processed. Generally all orders will be processed and shipped within 24hrs of payment completion. Usually parts shipped via ground will arrive your location between 5-7 business days after it ships. Parts shipped with 3 Days Select should arrive 3 days after it ships.

CANCELLATION
We reserve the right to cancel any order at any time for any reason. If the order has not been shipped, a full refund will be given.

If you wish to cancel your order, you may do so before the order is processed, once your order has been sent to the warehouse, any order cancellation will incur a $3.00USD cancellation fee. If your order has not been sent to the warehouse, no cancellation fee will be assesed.

If your order has been shipped, your order can no longer be cancelled.

WARRANTY
All products sold carries a standard 30 days warranty that covers manufacture defects from the day you received the product.

Batteries. All batteries are sold AS-IS and the Company assumes NO Warranty obligations. You must contact the battery manufacturer should you have a problem with your battery purchase.

To qualify for warranty, please use the Return form to request a RMA number, follow the instructions and allow 72hrs after we received it for us to verify the defect. Once we have verified the issue, if deemed defective a replacement unit will be sent to you free of charge.

SERVICE AND SUPPORT
None offered.

PREORDER
Customer agrees that all Pre-order are treated as regular parts order. All order processing and Cancellation policy applies. Please be aware that your credit card will be charged for the order. The estimated time it takes for the Company to ship the order is extended to 2 weeks. If your Pre-order has not shipped in more than 2 weeks, you have the right to cancel the order without any penalties.

RELEASE OF LIABILITY
Limitation of Liability. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST TRANSPORTATION, TOWING OR ANY OTHER RELATED EXPENSE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, WE WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, WE ARE NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT YOU PAID FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. IN SIMPLER TERMS, WE CA NOT BE HELD RESPONSIBLE FOR ANY CLAIMS ARISING DUE TO THE DIRECT OR INDIRECT USE OF OUR PRODUCTS.

Applicable Law; Not For Resale. You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own use only, and not for resale or export. If you are purchasing the parts for Resale and Export purposes, you must be registered as a Dealer and have your resale license filed with the Company.

GOVERNING LAW & VENUE
THE PARTIES AGREE THAT THIS AGREEMENT, THE PURCHASE AND USE OF THE PRODUCT, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND The Company arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement, Customer's purchase or use of the Product, or any related purchase SHALL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

The parties further agree that all orders placed on this website are considered to be placed in the city of SOUTH EL MONTE. The legal venu is SOUTH EL MONTE.

BINDING ARBITRATION
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND The Company, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "The Company") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Customer's purchase or use of the Product, advertisement, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com, or via telephone at 1-800-474-2371). In the event of any inconsistency or conflict between NAF Code of Procedure and this Agreement, this Agreement shall control. The arbitration will be limited solely to the dispute or controversy between Customer and Tank. NEITHER CUSTOMER NOR THE COMPANY SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The individual (non-class) nature of this dispute provision goes to the essence of the parties' arbitration agreement, and if found unenforceable, the entire arbitration provision shall not be enforced. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Tank will be responsible for paying any arbitration fees to the extent such fees exceed the amount of the filing fee for initiating a claim in the small claims or similar court in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if any Customer prevails on any claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s).